15 July 2009

Extra Charges $115 when paying cash but $140 when using points - that's downright mean!

Go figure:

Review all fees

Total Airport taxes and surcharges (CAD)
$140.19

But when you ask to see the details this is what you get:
Total Airport taxes and surcharges
Airport taxes, charges and fees - adults $140.19
Total fees, taxes and surcharges (CAD) $140.19
NOT ONE SINGLE BIT OF MORE USEFUL INFO LIKE WHY AM I GETTING CHARGED $140 VERSUS $115.


I book a flight on Air Canada using my points - 15,000 points then $140.19 in taxes.
So I'm curious. I go to Air Canada and do a mock booking - same flight, time and details - taxes are $115.10 and they how me the details.

Taxes, Fees and Charges
Canada Airport Improvement Fee SQ 15.00
U.S.A Transportation Tax US 37.52
U.S Agriculture Fee XA 5.83
Air Travellers Security Charge (ATSC) CA 7.94
U.S Passenger Facility Charge XF 5.24
Canada Goods and Services Tax (GST/HST #10009-2287 RT0001) XG 17.50
September 11 Security Fee AY 2.91
U.S.A Immigration User Fee XY 8.16

This seems unfair, unjust and just plain wrong.

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