07 January 2009

Don't expect it to be easy to book a hotel via the Thrifty Car website

Dear Sir/Madam,

Thank you for choosing World Wide Travel Exchange, partnered with Thrifty Car Rental.
We received your e-mail about your interest in booking a hotel room.
Although you currently have an account with Thrifty for car rentals, a separate account needs to be made when booking hotels.
This is because you are accessing a different database which requires a different account.

As you go along the purchase path, you will be asked to sign-up for an account if you are not yet an account holder.
Kindly supply the information needed so that an account may be made for you. As soon as this is completed, you may continue with your booking.

If you have any additional questions, please call 1-888-205-3315 for Customer Support.

(My questions: Why don't they tell you that upfront instead of giving me all the visual clues that this is a Thrifty Car Rental place)


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